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Direct Sales Recruiting
Even if you are not the best in
direct sales recruiting, following up with your
customers may be the easiest recruiting you have ever
done. Customers love when you follow up with them.
Direct Sales Tip: Customer Care Calls –
Preparation is the key!
Personalized customer service sets you
apart from all the others and leads to long-term,
profitable relationships with your customers. Set a goal
to make 2 customer service calls a day and watch your
business explode!
Here just a few reasons to call your previous customers
and hostess. Start making those calls today!
* To assure satisfaction with their product or service
* To introduce a new item from your product line
* To introduce a new company program or special
* To generate reorders
* To generate bookings
* To explore sponsoring possibilities
* To ask for referrals
* To invite customers to a local event
Phone Tips
* Put yourself in a positive frame of mind before you
make the call so you can transfer your enthusiasm to
them.
* The first fifteen seconds will set the tone for your
entire call. Your most effective introduction is one
with professionalism and enthusiasm!
* Start off right. “Is this a good time for you?” or
“Have I caught you at a good time?” will show respect
for her time and privacy.
* Have a purpose for your call (see the list above for
ideas) and communicate it right away.
* Everyone wants to feel special, so always personalize
your call with a compliment or a warm comment.
* Be enthusiastic and confident! You’re offering an
exciting opportunity to be a hostess or a Consultant and
it’s only fair that she has a chance to hear about it!
* Have a bulleted script in front of you to keep you on
track during the call but be sure to not read it
verbatim. The more calls you make, the more comfortable
you will feel and the more natural you will come across.
* Never hang up without following up on your intention.
People respect and want to do business with those who
are purposeful and professional.
Article by:
Jane Deuber is a Co-Founder of
www.DSWA.org (the only association dedicated to the
needs of the independent party plan and network
marketing professionals). Discover what makes the DSWA
so unique. Listen to three motivating and informative
free teleseminars by visiting www.mydswa.org/tele_class.asp
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